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    Frequently Asked Questions

    Check most frequently asked questions below. Also you can contact us at support@musclegun.co.nz or call 0800 624 038

    Contact Us

    Our email contact is support@musclegun.co.nz - we are based in New Zealand and will get back to you as soon as possible! 

    We take pride in offering a premium product at a reasonable price. Should you have any feedback that is good or bad, send over an email to support@musclegun.co.nz

    Payment

    We use Shopify payments which is a industry leading secure and encrypted system designed to protect customers and also hold merchants accountable.

    We accept credit and debit cards (Visa/Mastercard/American Express) as well as google and apple pay for the tech savvy.

    We also accept Afterpay.

    Product Questions

    We're proud to say that our massage gun delivers; Merging intuitive design with
    extended battery life and unrivalled performance.

    The Musclegun is powered by our brushless motor encased inside an aerospace-grade aluminum casing, this means that no burnt plastic smells start to emit when things heat up with continued use (not all other massage gun brands can say the same).

    Do you like the smell of burnt plastic?

    The Musclegun is powered by our brushless motor encased inside an aerospace-grade aluminum casing, this means that no burnt plastic smells start to emit when things heat up with continued use (not all other massage gun brands can say the same). 

    We believe that premium performance only comes from using high-quality materials. We don't cut corners and back up our product with a 2-year warranty. 

    Once you compare the Musclegun side by side with a low quality plastic option, you'll know exactly what we are talking about.
     

    Shipping

    If you're in New Zealand then shipping is free! We send all orders via express courier which should arrive in 1-3 days

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    Samsung Lithium-ion

    Our brushless motor is quiet and efficient and paired with our Samsung batteries you can enjoy weeks of pain relief, on a single charge.

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    100% Local

    Owned, operated, and shipped out of Christchurch - No long overseas shipping times or questionable customer support.

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    Personalised

    With 6 attachments and 6 speed settings, you can address every muscle in your body.

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    Attention To Detail

    Featuring a silicone grip designed to absorb vibrations and provide a comfortable grip in all conditions.